New Patients

Let’s Work Together To Improve Your Health.

When you become a patient of North Hills ENT, our first goal is to get to know you and your health concerns. The New Patient paperwork gives us a start in this process. We find it is easier for patients to complete the paperwork before arriving for their scheduled appointment, so we have attached it here for your convenience.

Please bring the following documentation with you to your first appointment. If you have any questions, please do not hesitate to contact our office.

• Completed New Patient forms if you have not faxed them to our office yet
• Picture Identification
• Health Insurance Card (if applicable)
• Any medical records related to the reason for the appointment
• Any imaging reports, CDs, and Films (including x-rays, CT’s,MRI)
• A list of your questions, concerns, past medical history, and prior treatments
• A list of all current medications you are taking if any

What To Expect At Your First Appointment

When you first arrive for your visit, you will be greeted by our front office staff who will check you in. Please arrive 15 minutes prior to your appointment time to allow for check in.

During check in, we will snap a picture of you for our records, make a copy of your insurance card and accept any co-pays. Our office staff will then verify that we have received your completed paperwork and take any scans or records that you have brought with you.

You will then be brought to one of our exam rooms by our medical staff. We will go over your medical history and records including: the reason for your visit, your symptoms and prior treatment. Any scans that you have brought will be reviewed with you. We may request additional scans or testing, and much of this can be done in our office.

Your visit is a time for us to get to learn about you, your condition, and how best to treat you. At the end of the visit we will explain our findings and help you understand your condition and treatment options.

Office Policies:

Appointments
Please call 24 hours in advance to cancel or change an existing appointment. 817-595-3700

After Hours & Emergency Care
If you are experiencing an emergency, dial 911 or head to the nearest emergency room. For all other calls, an on-call physician is available 24-hours a day, 7-days a week.

Prescription Renewals
Prescriptions are renewed during normal office hours. In some instances, we may require that the patient be seen in our office prior to medication renewal.

Financial
All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office should you have any financial questions or concerns.